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Welcome Back to Singer
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Welcome Back to Singer
Experience convenience at your fingertips. Log in to shop your favorite products and manage your account effortlessly.
Register
<!doctype html>
<html lang="en">
<head>
<meta charset="utf-8">
<meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no">
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<link rel="stylesheet" href="https://xitebfrontenduatnew.azurewebsites.net/frontend/assets/styles/red-loyalty-styles.css">
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<style type="text/css">
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margin: 0;
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outline: none;
box-shadow: none
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</style>
<title>Singer Red Loyalty Program</title>
<!-- Design & Develop CODEZILLA (PVT) LTD -->
</head>
<body>
<div class="hero-section">
<div class="container">
<div class="row">
<div class="col-md-6">
<div class="hero-copy">
<h1 data-aos="fade-right" class="aos-init aos-animate">Welcome to <br>
<span style="color: #EA2046;">SINGER RED</span> Loyalty Program
</h1>
<a class="btn mt-4 red-btn" data-fancybox="data-fancybox" data-type="iframe" data-height="500" href="https://apps.singersl.lk/loyalty/point_balance.asp?ShowPage=Yes">CHECK RED POINTS & <br> LOYALTY STATUS </a>
</div>
</div>
<div class="col-md-6 hero-images scroll-element js-scroll slide-left">
<img alt="" class="for-mid-screens" src="https://www.singerslfiles.com/contents/singer-loyalty/images/sing.png">
<div class="float-image">
<img alt="" draggable="false" src="https://www.singerslfiles.com/contents/singer-loyalty/images/prmoimage.png">
</div>
<div class="float-box ">
<img alt="" class="behind-box " draggable="false" src="https://www.singerslfiles.com/contents/singer-loyalty/images/box.png">
</div>
</div>
</div>
</div>
</div>
<div class="discription-sec">
<div class="container">
<div class="row">
<div class="col-md-5">
<img alt="" class="red-logo" draggable="false" src="https://www.singerslfiles.com/contents/singer-loyalty/images/red-logo.png">
</div>
<div class="col-md-7 discription">
<h4 data-aos="fade-up" class="aos-init aos-animate">The All New <span style="color:#ea2046 !important;">SINGER RED</span> Loyalty Program is open for Everyone! </h4>
<p class="mt-4 aos-init" data-aos="fade-up" data-aos-delay="100">Anyone who makes a purchase at SINGER can earn RED points and be a part of the SINGER RED Loyalty Program. Once you reach 1000 RED points you can start exploring a world of Exclusive Benefits and Personalized Experiences</p>
</div>
</div>
</div>
<div class="container red-options">
<div class="row aos-init" data-aos="fade-up">
<div class="col-md-4 p-2 mt-3">
<div class="red-options-card">
<div class="icon aos-init" data-aos="fade-down" data-aos-delay="50">
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/join.png">
</div>
<h6>Join</h6>
<p>Everyone who makes a purchase at Singer can earn RED points! Once you reach 1000 RED points you will be rewarded with exclusive benefits and personalized experiences <br> </p>
</div>
</div>
<div class="col-md-4 p-2 mt-3 aos-init" data-aos="fade-up" data-aos-delay="100">
<div class="red-options-card">
<div alt="" class="icon aos-init" data-aos="fade-down" data-aos-delay="150">
<img src="https://www.singerslfiles.com/contents/singer-loyalty/images/earn2.png">
</div>
<h6>EARN</h6>
<p>Earn more RED points as you move up the tier! Earn 1 RED point for every Rs.200/- you spend</p>
</div>
</div>
<div class="col-md-4 p-2 mt-3 aos-init" data-aos="fade-up" data-aos-delay="100">
<div class="red-options-card">
<div class="icon aos-init" data-aos="fade-down" data-aos-delay="200">
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/redeem.png">
</div>
<h6>REDEEM</h6>
<p>Redeem your RED points at any Singer showroom island-wide or via singer.lk !</p>
</div>
</div>
</div>
</div>
</div>
<section class="m-ex-benefits" id="sliderSection">
<div class="swiper-container swiper-container-coverflow swiper-container-3d swiper-container-horizontal" style="cursor: grab;">
<div class="swiper-wrapper" style="transition-duration: 0ms;">
<div class="swiper-slide">
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/m-deluxe-card.png">
<a class="view-btn" data-target="#card1" data-toggle="modal" type="button">View EXCLUSIVE benefits</a>
</div>
<div class="swiper-slide">
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/m-premier.png">
<a class="view-btn" data-target="#card2" data-toggle="modal" type="button">View EXCLUSIVE benefits</a>
</div>
<div class="swiper-slide">
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/m-vip.png">
<a class="view-btn" data-target="#card3" data-toggle="modal" type="button">View EXCLUSIVE benefits</a>
</div>
</div>
<div class="swiper-pagination swiper-pagination-clickable swiper-pagination-bullets"></div>
<span class="swiper-notification" aria-live="assertive" aria-atomic="true"></span>
</div>
<div aria-hidden="true" aria-labelledby="card1Label" class="modal fade in" id="card1" role="dialog" tabindex="-1">
<div class="modal-dialog fadeInUpBig animated" role="document">
<div class="modal-content">
<div class="modal-body">
<div class="mobile-h">
<div class="package-name">
<h4 data-aos="fade-right" data-aos-delay="300" class="aos-init aos-animate">Deluxe <br>
<small>Loyalty Member</small>
</h4>
</div>
<button aria-label="Close" class="close" data-dismiss="modal" type="button">
<span aria-hidden="true">×</span>
</button>
</div>
<div class="scroll-sec">
<img alt="" class="card" src="https://www.singerslfiles.com/contents/singer-loyalty/images/deluxe-card.png">
<div class="d-flex flex-column flex-lg-row main-points text-center mt-3">
<div class="st-flex">
<span>RED points required <br>
<b>1,000 - 2,999</b>
</span>
</div>
</div>
<div class="row mt-3">
<div class="col-12"> <h5>Exclusive Benefits and Personalized Experiences</h5> <table class="mb-3 ex-table">
<tbody>
<tr>
<td style="width: 40vw;">Annual Discount on Singer Products</td>
<td class="answer" style="width: 60vw;">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-check-circle.png"> N/A </b>
</td>
</tr>
<tr>
<td>Special Discount for Birthday Month</td>
<td class="answer">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 1,000 OFF for purchases above 10,000</b>
</td>
</tr>
<tr>
<td>Loyalty Raffle Draw</td>
<td class="answer">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 1 Winning chance per redemption </b>
</td>
</tr>
<tr>
<td>Invitations for New Shop Openings</td>
<td class="answer">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Available </b>
</td>
</tr>
<tr>
<td>Membership Card</td>
<td class="answer">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Virtual </b>
</td>
</tr>
<tr>
<td>E-greeting card for New Year/ Christmas</td>
<td class="answer">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Available </b>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div aria-hidden="true" aria-labelledby="card2Label" class="modal fade in" id="card2" role="dialog" tabindex="-1">
<div class="modal-dialog fadeInUpBig animated" role="document">
<div class="modal-content">
<div class="modal-body">
<div class="mobile-h">
<div class="package-name">
<h4 data-aos="fade-right" data-aos-delay="300" class="aos-init aos-animate">Premier <br>
<small>Loyalty Member</small>
</h4>
</div>
<button aria-label="Close" class="close" data-dismiss="modal" type="button">
<span aria-hidden="true">×</span>
</button>
</div>
<div class="scroll-sec">
<img alt="" class="card" src="https://www.singerslfiles.com/contents/singer-loyalty/images/premier.png">
<div class="d-flex flex-column flex-lg-row main-points text-center mt-3">
<div class="st-flex">
<span>RED points required <br>
<b>3,000 - 5,999</b>
</span>
</div>
</div>
<div class="row mt-3">
<div class="col-12"> <h5>Exclusive Benefits and Personalized Experiences</h5> <table class="mb-3 ex-table">
<tbody>
<tr>
<td style="width: 40vw;">Annual Discount on Singer Products</td>
<td class="answer" style="width: 60vw;">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 2,500 OFF for purchases above 25,000</b>
</td>
</tr>
<tr>
<td>Special Discount for Birthday Month</td>
<td class="answer">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 2,500 OFF for purchases above 25,000</b>
</td>
</tr>
<tr>
<td>Loyalty Raffle Draw</td>
<td class="answer">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 1 Winning chance per redemption </b>
</td>
</tr>
<tr>
<td>Invitations for New Shop Openings</td>
<td class="answer">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Available </b>
</td>
</tr>
<tr>
<td>Membership Card</td>
<td class="answer">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Virtual </b>
</td>
</tr>
<tr>
<td>E-greeting card for New Year/ Christmas</td>
<td class="answer">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Available </b>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div aria-hidden="true" aria-labelledby="card3Label" class="modal fade in" id="card3" role="dialog" tabindex="-1">
<div class="modal-dialog fadeInUpBig animated" role="document">
<div class="modal-content">
<div class="modal-body">
<div class="mobile-h">
<div class="package-name">
<h4 data-aos="fade-right" data-aos-delay="300" class="aos-init aos-animate">VIP <br>
<small>Loyalty Member</small>
</h4>
</div>
<button aria-label="Close" class="close" data-dismiss="modal" type="button">
<span aria-hidden="true">×</span>
</button>
</div>
<div class="scroll-sec">
<img alt="" class="card" src="https://www.singerslfiles.com/contents/singer-loyalty/images/vip.png">
<div class="d-flex flex-column flex-lg-row main-points text-center mt-3">
<div class="st-flex">
<span>RED points required <br>
<b>Above 6,000</b>
</span>
</div>
</div>
<div class="row mt-3">
<div class="col-12"> <h5>Exclusive Benefits and Personalized Experiences</h5> <table class="mb-3 ex-table">
<tbody>
<tr>
<td style="width: 40vw;">Annual Discount on Singer Products</td>
<td class="answer" style="width: 60vw;">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 5,000 OFF for purchases above 50,000</b>
</td>
</tr>
<tr>
<td>Special Discount for Birthday Month</td>
<td class="answer">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 5,000 OFF for purchases above 50,000</b>
</td>
</tr>
<tr>
<td>Loyalty Raffle Draw</td>
<td class="answer">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 2 Winning chances per redemption </b>
</td>
</tr>
<tr>
<td>Invitations for New Shop Openings</td>
<td class="answer">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Available </b>
</td>
</tr>
<tr>
<td>Membership Card</td>
<td class="answer">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Virtual </b>
</td>
</tr>
<tr>
<td>E-greeting card for New Year/ Christmas</td>
<td class="answer">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Available </b>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</section>
<div class="ex-benefits">
<div class="tab-head">
<ul class="nav nav-tabs container d-flex justify-content-center" style="padding: 0 5%;">
<li class="nav-item active">
<div data-aos="fade-down" class="aos-init">
<a class="nav-link" data-toggle="tab" href="#deluxe">
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/deluxe-card.png">
</a>
</div>
<a class="nav-link" data-toggle="tab" href="#deluxe">
<span>Deluxe</span>
</a>
</li>
<li class="nav-item">
<div data-aos="fade-down" data-aos-delay="300" class="aos-init">
<a class="nav-link" data-toggle="tab" href="#premier">
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/premier.png">
</a>
</div>
<a class="nav-link" data-toggle="tab" href="#premier">
<span>Premier</span>
</a>
</li>
<li class="nav-item">
<div data-aos="fade-down" data-aos-delay="600" class="aos-init">
<a class="nav-link" data-toggle="tab" href="#vip">
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/vip.png">
</a>
</div>
<a class="nav-link" data-toggle="tab" href="#vip">
<span>VIP</span>
</a>
</li>
</ul>
</div>
<div class="tab-content container">
<div class="tab-pane fade in active" id="deluxe">
<div class="col">
<div class="row">
<div class="col-md-3">
<h4 data-aos="fade-right" data-aos-delay="300" class="aos-init">Deluxe <br>
<small>Loyalty Member</small>
</h4>
</div>
<div class="col-md-9">
<table style="border: none; margin-bottom: 30px;">
<tbody>
<tr class="main-points" style="border-radius: 100px; padding: 10px; display: block;">
<td style="border: none;">
<div style="border-right: 1.8px solid #cbcbcb; padding-right: 40px; margin-right: 0px;">RED points required <br>
<b>1,000 - 2,999</b>
</div>
</td>
<td style="border: none;">
<div>
<span>Loyalty Point Earning <br>
<b>Earn 1 <span style="color:#ea2046 !important;">RED</span> point for every Rs.200/- you spend </b>
</span>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</div>
<div class="row mt-3">
<div class="col-12"> <h5 data-aos="fade-left" class="aos-init">Exclusive Benefits and Personalized Experiences</h5> <table class="mb-5 ex-table aos-init" data-aos="fade-up">
<tbody>
<tr>
<td style="width: 40vw;">Annual Discount on Singer Products</td>
<td style="width: 60vw;">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-check-circle.png"> N/A </b>
</td>
</tr>
<tr>
<td>Special Discount for Birthday Month</td>
<td>
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 1,000 OFF for purchases above 10,000</b>
</td>
</tr>
<tr>
<td>Loyalty Raffle Draw</td>
<td>
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 1 Winning chance per redemption </b>
</td>
</tr>
<tr>
<td>Invitations for New Shop Openings</td>
<td>
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Available </b>
</td>
</tr>
<tr>
<td>Membership Card</td>
<td>
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Virtual </b>
</td>
</tr>
<tr>
<td>E-greeting card for New Year/ Christmas</td>
<td>
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Available </b>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
<div class="tab-pane fade" id="premier">
<div class="col">
<div class="row">
<div class="col-md-3">
<h4>Premier <br>
<small>Loyalty Member</small>
</h4>
</div>
<div class="col-md-9">
<table style="border: none; margin-bottom: 30px;">
<tbody>
<tr class="main-points" style="border-radius: 100px; padding: 10px; display: block;">
<td style="border: none;">
<div style="border-right: 1.8px solid #cbcbcb; padding-right: 40px; margin-right: 0px;">
<span>RED points required <br>
<b>3,000 - 5,999</b>
</span>
</div>
</td>
<td style="border: none;">
<div>
<span>Loyalty Point Earning <br>
<b>Earn 1 <span style="color:#ea2046 !important;">RED</span> point for every Rs.200/- you spend </b>
</span>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</div>
<div class="row mt-3">
<div class="col-12"> <h5>Exclusive Benefits and Personalized Experiences</h5> <table class="mb-5 ex-table">
<tbody>
<tr>
<td style="width: 40vw;">Annual Discount on Singer Products</td>
<td style="width: 60vw;">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 2,500 OFF for purchases above 25,000</b>
</td>
</tr>
<tr>
<td>Special Discount for Birthday Month</td>
<td>
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 2,500 OFF for purchases above 25,000</b>
</td>
</tr>
<tr>
<td>Loyalty Raffle Draw</td>
<td>
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 1 Winning chance per redemption </b>
</td>
</tr>
<tr>
<td>Invitations for New Shop Openings</td>
<td>
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Available </b>
</td>
</tr>
<tr>
<td>Membership Card</td>
<td>
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Virtual </b>
</td>
</tr>
<tr>
<td>E-greeting card for New Year/ Christmas</td>
<td>
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Available </b>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
<div class="tab-pane fade" id="vip">
<div class="col">
<div class="row">
<div class="col-md-3">
<h4>VIP <br>
<small>Loyalty Member</small>
</h4>
</div>
<div class="col-md-9">
<table style="border: none; margin-bottom: 30px;">
<tbody>
<tr class="main-points" style="border-radius: 100px; padding: 10px; display: block;">
<td style="border: none;">
<div style="border-right: 1.8px solid #cbcbcb; padding-right: 40px; margin-right: 0px;">
<span>RED points required <br>
<b>Above 6,000</b>
</span>
</div>
</td>
<td style="border: none;">
<div>
<span>Loyalty Point Earning <br>
<b>Earn 1 <span style="color:#ea2046 !important;">RED</span> point for every Rs.100/- you spend </b>
</span>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</div>
<div class="row mt-3">
<div class="col-12"> <h5>Exclusive Benefits and Personalized Experiences</h5> <table class="mb-5 ex-table">
<tbody>
<tr>
<td style="width: 40vw;">Annual Discount on Singer Products</td>
<td style="width: 60vw;">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 5,000 OFF for purchases above 50,000</b>
</td>
</tr>
<tr>
<td>Special Discount for Birthday Month</td>
<td>
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 5,000 OFF for purchases above 50,000</b>
</td>
</tr>
<tr>
<td>Loyalty Raffle Draw</td>
<td>
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 2 Winning chances per redemption </b>
</td>
</tr>
<tr>
<td>Invitations for New Shop Openings</td>
<td>
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Available </b>
</td>
</tr>
<tr>
<td>Membership Card</td>
<td>
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Virtual </b>
</td>
</tr>
<tr>
<td>E-greeting card for New Year/ Christmas</td>
<td>
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Available </b>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="faqs">
<div class="container my-5">
<h2 class="text-center pb-2 mb-5 aos-init" data-aos="fade-up">Frequently asked questions</h2>
<h4 data-aos="fade-up" class="aos-init">About The Singer RED Loyalty Program</h4>
<div class="accordion" id="accordionExample">
<div class="card aos-init" data-aos="fade-right" data-aos-delay="100">
<div class="card-head" id="faq-2">
<h2 aria-controls="1" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#1" data-toggle="collapsed">Can anyone be a part of the SINGER RED Loyalty Program?</h2>
</div>
<div aria-labelledby="faq-2" class="collapse show" data-parent="#accordionExample" id="1">
<div class="card-body">
<div class="radius-card">Yes. The SINGER RED Loyalty Program is open for everyone. Anyone who makes a purchase at SINGER can earn RED points and be a part of the SINGER RED Loyalty Program. Once you reach 1000 RED points you can start exploring a world of Exclusive Benefits and Personalized Experiences.</div>
</div>
</div>
</div>
<h4 class="mt-3 mb-2">Earning Points</h4>
<div class="card aos-init" data-aos="fade-right" data-aos-delay="100">
<div class="card-head" id="faq-5">
<h2 aria-controls="5" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#5" data-toggle="collapse">How do I earn RED points?</h2>
</div>
<div aria-labelledby="faq-5" class="collapse" data-parent="#accordionExample" id="5">
<div class="card-body">
<div class="radius-card">Anyone who makes a purchase at any Singer showroom or at singer.lk can earn RED points for every purchase made. RED points can be earned for both Cash and Hire purchase sales. <br>
<br> In addition, you can also earn RED points when paying utility and credit card bills through Singer Express Pay Counters.
</div>
</div>
</div>
</div>
<div class="card aos-init" data-aos="fade-right" data-aos-delay="100">
<div class="card-head" id="faq-6">
<h2 aria-controls="6" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#6" data-toggle="collapse">Can I earn RED points for Hire Purchase sales?</h2>
</div>
<div aria-labelledby="faq-6" class="collapse" data-parent="#accordionExample" id="6">
<div class="card-body">
<div class="radius-card">Yes. You can earn 1 <span style="color:#ea2046 !important;">RED</span> point for every Rs.100/-. This is applicable for all the tiers. </div>
</div>
</div>
</div>
<div class="card aos-init" data-aos="fade-right" data-aos-delay="100">
<div class="card-head" id="faq-7">
<h2 aria-controls="7" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#7" data-toggle="collapse">How can I earn more RED points?</h2>
</div>
<div aria-labelledby="faq-7" class="collapse" data-parent="#accordionExample" id="7">
<div class="card-body">
<div class="radius-card">It’s simple. The more you purchase the more points you accumulate. Subject to terms and conditions.</div>
</div>
</div>
</div>
<!--<div class="card aos-init" data-aos="fade-right" data-aos-delay="100">
<div class="card-head" id="faq-8">
<h2 aria-controls="8" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#8" data-toggle="collapse">How often do my RED points expire?</h2>
</div>
<div aria-labelledby="faq-8" class="collapse" data-parent="#accordionExample" id="8">
<div class="card-body">
<div class="radius-card">RED points are valid for 3 years from the date of the transaction.</div>
</div>
</div>
</div>-->
<div class="card aos-init" data-aos="fade-right" data-aos-delay="100">
<div class="card-head" id="faq-9">
<h2 aria-controls="9" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#9" data-toggle="collapse">How will I know when my points will expire?</h2>
</div>
<div aria-labelledby="faq-9" class="collapse" data-parent="#accordionExample" id="9">
<div class="card-body">
<div class="radius-card">SMS reminders will be sent in the month of points expiry.</div>
</div>
</div>
</div>
<div class="card aos-init" data-aos="fade-right" data-aos-delay="100">
<div class="card-head" id="faq-10">
<h2 aria-controls="10" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#10" data-toggle="collapse">Can I transfer my RED points to a friend?</h2>
</div>
<div aria-labelledby="faq-10" class="collapse" data-parent="#accordionExample" id="10">
<div class="card-body">
<div class="radius-card">No. It’s not possible to transfer your RED points to someone else.</div>
</div>
</div>
</div>
<div class="card aos-init" data-aos="fade-right" data-aos-delay="100">
<div class="card-head" id="faq-101">
<h2 aria-controls="101" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#101" data-toggle="collapse">How do I check my points balance?</h2>
</div>
<div aria-labelledby="faq-101" class="collapse" data-parent="#accordionExample" id="101">
<div class="card-body">
<div class="radius-card">You can simply check your RED points balance by producing your NIC number at any of our Singer showrooms island-wide. The RED points balance will also be displayed at the checkout of any transaction made via singer.lk. <br>
<br> In addition, you will also be notified via SMS at the end of every purchase you make at Singer showrooms.
</div>
</div>
</div>
</div>
<h4 class="mt-3 mb-2">Redeeming Points/ Discounts</h4>
<div class="card aos-init" data-aos="fade-right">
<div class="card-head" id="faq-11">
<h2 aria-controls="11" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#11" data-toggle="collapse">How do I redeem RED points?</h2>
</div>
<div aria-labelledby="faq-11" class="collapse" data-parent="#accordionExample" id="11">
<div class="card-body">
<div class="radius-card">
Redeeming is easy. You can simply redeem your RED points at any Singer Plus, Mega or Lite Showrooms island-wide by providing the OTP you receive to your mobile when you make a purchase.
<br>
<br>
You can also redeem your RED points when you make a purchase at singer.lk. For online redemptions at singer.lk, simply click on the "Redeem Now" button during checkout. To enjoy this convenient option, just log in or sign up – please note that online RED point redemption is unavailable for "Continue as Guest" and Cash on Delivery (COD) selections.
</div>
</div>
</div>
</div>
<div class="card aos-init" data-aos="fade-right">
<div class="card-head" id="faq-12">
<h2 aria-controls="12" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#12" data-toggle="collapse">Should I have a minimum RED point balance?</h2>
</div>
<div aria-labelledby="faq-12" class="collapse" data-parent="#accordionExample" id="12">
<div class="card-body">
<div class="radius-card">It’s not required to have a minimum points balance when redeeming your RED points at any SINGER showroom island wide. Feel free to redeem your entire RED points for a new appliance purchase.</br></br>When redeeming your RED points via singer.lk, you can conveniently use RED loyalty points equivalent to 90% of the cart value.</div>
</div>
</div>
</div>
<div class="card aos-init" data-aos="fade-right">
<div class="card-head" id="faq-13">
<h2 aria-controls="13" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#13" data-toggle="collapse">How can I redeem the Annual Discount?</h2>
</div>
<div aria-labelledby="faq-13" class="collapse" data-parent="#accordionExample" id="13">
<div class="card-body">
<div class="radius-card">The annual discount will be valid for purchases made at Singer. The Annual Discount will be rewarded to the loyalty member as RED points in the month of January each year. The member can redeem the RED points to make any purchase at Singer throughout the year. The RED points awarded for the Annual discount will be valid only for 1 Year and will automatically expire by 31st December of every year. Please refer tier benefits for more details.</div>
</div>
</div>
</div>
<div class="card aos-init" data-aos="fade-right">
<div class="card-head" id="faq-14">
<h2 aria-controls="14" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#14" data-toggle="collapse">How can I redeem the Birthday Discount?</h2>
</div>
<div aria-labelledby="faq-14" class="collapse" data-parent="#accordionExample" id="14">
<div class="card-body">
<div class="radius-card">Birthday discount will be rewarded to the loyalty member as RED loyalty points on the 1st day of the birthday month. The RED points awarded for the birthday will be valid only during the birthday month and will automatically expire at the end of the birthday month. (subject to the loyalty member having provided the birthday details prior)</div>
</div>
</div>
</div>
<h4 class="mt-3 mb-2">About The Loyalty Tiers</h4>
<div class="card aos-init" data-aos="fade-right">
<div class="card-head" id="faq-loyalty_tiers-01">
<h2 aria-controls="loyalty_tiers-01" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#loyalty_tiers-01" data-toggle="collapse">How can I know my loyalty tier?</h2>
</div>
<div aria-labelledby="faq-loyalty_tiers-01" class="collapse" data-parent="#accordionExample" id="loyalty_tiers-01">
<div class="card-body">
<div class="radius-card">An SMS will be sent at the beginning of the year informing you of your loyalty status. Additionally, you can check your loyalty status online by entering your NIC at the 'CHECK RED POINTS & LOYALTY STATUS' bar at the top of this website.
</div>
</div>
</div>
</div>
<div class="card aos-init" data-aos="fade-right">
<div class="card-head" id="faq-loyalty_tiers-02">
<h2 aria-controls="loyalty_tiers-02" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#loyalty_tiers-02" data-toggle="collapse">How is my loyalty status decided?</h2>
</div>
<div aria-labelledby="faq-loyalty_tiers-02" class="collapse" data-parent="#accordionExample" id="loyalty_tiers-02">
<div class="card-body">
<div class="radius-card">Your loyalty status is decided based on the number of RED points you earn.</div>
</div>
</div>
</div>
<div class="card aos-init" data-aos="fade-right">
<div class="card-head" id="faq-loyalty_tiers-04">
<h2 aria-controls="loyalty_tiers-04" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#loyalty_tiers-04" data-toggle="collapse">How often does tier degradation occur?</h2>
</div>
<div aria-labelledby="faq-loyalty_tiers-04" class="collapse" data-parent="#accordionExample" id="loyalty_tiers-04">
<div class="card-body">
<div class="radius-card">Tier degradation takes place every three years, ensuring an updated loyalty experience for our valued customers. Based on the number of earned points from January 1, 2023, to December 31, 2025, the next tier degradation is scheduled for January 1, 2026. We appreciate your continued loyalty and look forward to providing you with exceptional benefits.</div>
</div>
</div>
</div>
<h4 class="mt-3 mb-2">Other</h4>
<div class="card aos-init" data-aos="fade-right">
<div class="card-head" id="faq-other-01">
<h2 aria-controls="other-01" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#other-01" data-toggle="collapse">How can I change or update my mobile number registered for loyalty?</h2>
</div>
<div aria-labelledby="faq-other-01" class="collapse" data-parent="#accordionExample" id="other-01">
<div class="card-body">
<div class="radius-card">To change or update your mobile number registered for loyalty, simply request the Singer showroom where you made your most recent purchase, or you can visit any Singer showroom island-wide. We'll be happy to assist you with the update.
</div>
</div>
</div>
</div>
<div class="card aos-init" data-aos="fade-right">
<div class="card-head" id="faq-other-02">
<h2 aria-controls="other-02" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#other-02" data-toggle="collapse">How can I verify if my birthday is updated in the system to be eligible for the birthday month discount?</h2>
</div>
<div aria-labelledby="faq-other-02" class="collapse" data-parent="#accordionExample" id="other-02">
<div class="card-body">
<div class="radius-card">To confirm whether your birthday information is updated in our system, you have two convenient options. You can either reach out to our hotline at 0111 5 400 400 or visit any Singer Showroom island-wide.</div>
</div>
</div>
</div>
<div class="card aos-init" data-aos="fade-right">
<div class="card-head" id="faq-other-04">
<h2 aria-controls="other-04" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#other-04" data-toggle="collapse">How can I request to update my birthday in the system?</h2>
</div>
<div aria-labelledby="faq-other-04" class="collapse" data-parent="#accordionExample" id="other-04">
<div class="card-body">
<div class="radius-card">To update your birthday in our system, simply request the Singer showroom where you made your most recent purchase, or you can visit any Singer showroom island-wide. We'll be happy to assist you with the update.</div>
</div>
</div>
</div>
</div>
</div>
</div>
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<span style="color: #EA2046;">SINGER RED</span> Loyalty Program
</h1>
<a class="btn mt-4 red-btn" data-fancybox="data-fancybox" data-type="iframe" data-height="500" href="https://apps.singersl.lk/loyalty/point_balance.asp?ShowPage=Yes">CHECK RED POINTS & <br> LOYALTY STATUS </a>
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<div class="container">
<div class="row">
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<img alt="" class="red-logo" draggable="false" src="https://www.singerslfiles.com/contents/singer-loyalty/images/red-logo.png">
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<div class="col-md-7 discription">
<h4 data-aos="fade-up" class="aos-init aos-animate">The All New <span style="color:#ea2046 !important;">SINGER RED</span> Loyalty Program is open for Everyone! </h4>
<p class="mt-4 aos-init" data-aos="fade-up" data-aos-delay="100">Anyone who makes a purchase at SINGER can earn RED points and be a part of the SINGER RED Loyalty Program. Once you reach 1000 RED points you can start exploring a world of Exclusive Benefits and Personalized Experiences</p>
</div>
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</div>
<div class="container red-options">
<div class="row aos-init" data-aos="fade-up">
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<div class="red-options-card">
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<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/join.png">
</div>
<h6>Join</h6>
<p>Everyone who makes a purchase at Singer can earn RED points! Once you reach 1000 RED points you will be rewarded with exclusive benefits and personalized experiences <br> </p>
</div>
</div>
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<img src="https://www.singerslfiles.com/contents/singer-loyalty/images/earn2.png">
</div>
<h6>EARN</h6>
<p>Earn more RED points as you move up the tier! Earn 1 RED point for every Rs.200/- you spend</p>
</div>
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<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/redeem.png">
</div>
<h6>REDEEM</h6>
<p>Redeem your RED points at any Singer showroom island-wide or via singer.lk !</p>
</div>
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<h4 data-aos="fade-right" data-aos-delay="300" class="aos-init aos-animate">Deluxe <br>
<small>Loyalty Member</small>
</h4>
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<button aria-label="Close" class="close" data-dismiss="modal" type="button">
<span aria-hidden="true">×</span>
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<span>RED points required <br>
<b>1,000 - 2,999</b>
</span>
</div>
</div>
<div class="row mt-3">
<div class="col-12"> <h5>Exclusive Benefits and Personalized Experiences</h5> <table class="mb-3 ex-table">
<tbody>
<tr>
<td style="width: 40vw;">Annual Discount on Singer Products</td>
<td class="answer" style="width: 60vw;">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-check-circle.png"> N/A </b>
</td>
</tr>
<tr>
<td>Special Discount for Birthday Month</td>
<td class="answer">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 1,000 OFF for purchases above 10,000</b>
</td>
</tr>
<tr>
<td>Loyalty Raffle Draw</td>
<td class="answer">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 1 Winning chance per redemption </b>
</td>
</tr>
<tr>
<td>Invitations for New Shop Openings</td>
<td class="answer">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Available </b>
</td>
</tr>
<tr>
<td>Membership Card</td>
<td class="answer">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Virtual </b>
</td>
</tr>
<tr>
<td>E-greeting card for New Year/ Christmas</td>
<td class="answer">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Available </b>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div aria-hidden="true" aria-labelledby="card2Label" class="modal fade in" id="card2" role="dialog" tabindex="-1">
<div class="modal-dialog fadeInUpBig animated" role="document">
<div class="modal-content">
<div class="modal-body">
<div class="mobile-h">
<div class="package-name">
<h4 data-aos="fade-right" data-aos-delay="300" class="aos-init aos-animate">Premier <br>
<small>Loyalty Member</small>
</h4>
</div>
<button aria-label="Close" class="close" data-dismiss="modal" type="button">
<span aria-hidden="true">×</span>
</button>
</div>
<div class="scroll-sec">
<img alt="" class="card" src="https://www.singerslfiles.com/contents/singer-loyalty/images/premier.png">
<div class="d-flex flex-column flex-lg-row main-points text-center mt-3">
<div class="st-flex">
<span>RED points required <br>
<b>3,000 - 5,999</b>
</span>
</div>
</div>
<div class="row mt-3">
<div class="col-12"> <h5>Exclusive Benefits and Personalized Experiences</h5> <table class="mb-3 ex-table">
<tbody>
<tr>
<td style="width: 40vw;">Annual Discount on Singer Products</td>
<td class="answer" style="width: 60vw;">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 2,500 OFF for purchases above 25,000</b>
</td>
</tr>
<tr>
<td>Special Discount for Birthday Month</td>
<td class="answer">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 2,500 OFF for purchases above 25,000</b>
</td>
</tr>
<tr>
<td>Loyalty Raffle Draw</td>
<td class="answer">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 1 Winning chance per redemption </b>
</td>
</tr>
<tr>
<td>Invitations for New Shop Openings</td>
<td class="answer">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Available </b>
</td>
</tr>
<tr>
<td>Membership Card</td>
<td class="answer">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Virtual </b>
</td>
</tr>
<tr>
<td>E-greeting card for New Year/ Christmas</td>
<td class="answer">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Available </b>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div aria-hidden="true" aria-labelledby="card3Label" class="modal fade in" id="card3" role="dialog" tabindex="-1">
<div class="modal-dialog fadeInUpBig animated" role="document">
<div class="modal-content">
<div class="modal-body">
<div class="mobile-h">
<div class="package-name">
<h4 data-aos="fade-right" data-aos-delay="300" class="aos-init aos-animate">VIP <br>
<small>Loyalty Member</small>
</h4>
</div>
<button aria-label="Close" class="close" data-dismiss="modal" type="button">
<span aria-hidden="true">×</span>
</button>
</div>
<div class="scroll-sec">
<img alt="" class="card" src="https://www.singerslfiles.com/contents/singer-loyalty/images/vip.png">
<div class="d-flex flex-column flex-lg-row main-points text-center mt-3">
<div class="st-flex">
<span>RED points required <br>
<b>Above 6,000</b>
</span>
</div>
</div>
<div class="row mt-3">
<div class="col-12"> <h5>Exclusive Benefits and Personalized Experiences</h5> <table class="mb-3 ex-table">
<tbody>
<tr>
<td style="width: 40vw;">Annual Discount on Singer Products</td>
<td class="answer" style="width: 60vw;">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 5,000 OFF for purchases above 50,000</b>
</td>
</tr>
<tr>
<td>Special Discount for Birthday Month</td>
<td class="answer">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 5,000 OFF for purchases above 50,000</b>
</td>
</tr>
<tr>
<td>Loyalty Raffle Draw</td>
<td class="answer">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 2 Winning chances per redemption </b>
</td>
</tr>
<tr>
<td>Invitations for New Shop Openings</td>
<td class="answer">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Available </b>
</td>
</tr>
<tr>
<td>Membership Card</td>
<td class="answer">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Virtual </b>
</td>
</tr>
<tr>
<td>E-greeting card for New Year/ Christmas</td>
<td class="answer">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Available </b>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</section>
<div class="ex-benefits">
<div class="tab-head">
<ul class="nav nav-tabs container d-flex justify-content-center" style="padding: 0 5%;">
<li class="nav-item active">
<div data-aos="fade-down" class="aos-init">
<a class="nav-link" data-toggle="tab" href="#deluxe">
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/deluxe-card.png">
</a>
</div>
<a class="nav-link" data-toggle="tab" href="#deluxe">
<span>Deluxe</span>
</a>
</li>
<li class="nav-item">
<div data-aos="fade-down" data-aos-delay="300" class="aos-init">
<a class="nav-link" data-toggle="tab" href="#premier">
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/premier.png">
</a>
</div>
<a class="nav-link" data-toggle="tab" href="#premier">
<span>Premier</span>
</a>
</li>
<li class="nav-item">
<div data-aos="fade-down" data-aos-delay="600" class="aos-init">
<a class="nav-link" data-toggle="tab" href="#vip">
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/vip.png">
</a>
</div>
<a class="nav-link" data-toggle="tab" href="#vip">
<span>VIP</span>
</a>
</li>
</ul>
</div>
<div class="tab-content container">
<div class="tab-pane fade in active" id="deluxe">
<div class="col">
<div class="row">
<div class="col-md-3">
<h4 data-aos="fade-right" data-aos-delay="300" class="aos-init">Deluxe <br>
<small>Loyalty Member</small>
</h4>
</div>
<div class="col-md-9">
<table style="border: none; margin-bottom: 30px;">
<tbody>
<tr class="main-points" style="border-radius: 100px; padding: 10px; display: block;">
<td style="border: none;">
<div style="border-right: 1.8px solid #cbcbcb; padding-right: 40px; margin-right: 0px;">RED points required <br>
<b>1,000 - 2,999</b>
</div>
</td>
<td style="border: none;">
<div>
<span>Loyalty Point Earning <br>
<b>Earn 1 <span style="color:#ea2046 !important;">RED</span> point for every Rs.200/- you spend </b>
</span>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</div>
<div class="row mt-3">
<div class="col-12"> <h5 data-aos="fade-left" class="aos-init">Exclusive Benefits and Personalized Experiences</h5> <table class="mb-5 ex-table aos-init" data-aos="fade-up">
<tbody>
<tr>
<td style="width: 40vw;">Annual Discount on Singer Products</td>
<td style="width: 60vw;">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-check-circle.png"> N/A </b>
</td>
</tr>
<tr>
<td>Special Discount for Birthday Month</td>
<td>
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 1,000 OFF for purchases above 10,000</b>
</td>
</tr>
<tr>
<td>Loyalty Raffle Draw</td>
<td>
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 1 Winning chance per redemption </b>
</td>
</tr>
<tr>
<td>Invitations for New Shop Openings</td>
<td>
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Available </b>
</td>
</tr>
<tr>
<td>Membership Card</td>
<td>
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Virtual </b>
</td>
</tr>
<tr>
<td>E-greeting card for New Year/ Christmas</td>
<td>
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Available </b>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
<div class="tab-pane fade" id="premier">
<div class="col">
<div class="row">
<div class="col-md-3">
<h4>Premier <br>
<small>Loyalty Member</small>
</h4>
</div>
<div class="col-md-9">
<table style="border: none; margin-bottom: 30px;">
<tbody>
<tr class="main-points" style="border-radius: 100px; padding: 10px; display: block;">
<td style="border: none;">
<div style="border-right: 1.8px solid #cbcbcb; padding-right: 40px; margin-right: 0px;">
<span>RED points required <br>
<b>3,000 - 5,999</b>
</span>
</div>
</td>
<td style="border: none;">
<div>
<span>Loyalty Point Earning <br>
<b>Earn 1 <span style="color:#ea2046 !important;">RED</span> point for every Rs.200/- you spend </b>
</span>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</div>
<div class="row mt-3">
<div class="col-12"> <h5>Exclusive Benefits and Personalized Experiences</h5> <table class="mb-5 ex-table">
<tbody>
<tr>
<td style="width: 40vw;">Annual Discount on Singer Products</td>
<td style="width: 60vw;">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 2,500 OFF for purchases above 25,000</b>
</td>
</tr>
<tr>
<td>Special Discount for Birthday Month</td>
<td>
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 2,500 OFF for purchases above 25,000</b>
</td>
</tr>
<tr>
<td>Loyalty Raffle Draw</td>
<td>
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 1 Winning chance per redemption </b>
</td>
</tr>
<tr>
<td>Invitations for New Shop Openings</td>
<td>
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Available </b>
</td>
</tr>
<tr>
<td>Membership Card</td>
<td>
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Virtual </b>
</td>
</tr>
<tr>
<td>E-greeting card for New Year/ Christmas</td>
<td>
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Available </b>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
<div class="tab-pane fade" id="vip">
<div class="col">
<div class="row">
<div class="col-md-3">
<h4>VIP <br>
<small>Loyalty Member</small>
</h4>
</div>
<div class="col-md-9">
<table style="border: none; margin-bottom: 30px;">
<tbody>
<tr class="main-points" style="border-radius: 100px; padding: 10px; display: block;">
<td style="border: none;">
<div style="border-right: 1.8px solid #cbcbcb; padding-right: 40px; margin-right: 0px;">
<span>RED points required <br>
<b>Above 6,000</b>
</span>
</div>
</td>
<td style="border: none;">
<div>
<span>Loyalty Point Earning <br>
<b>Earn 1 <span style="color:#ea2046 !important;">RED</span> point for every Rs.100/- you spend </b>
</span>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</div>
<div class="row mt-3">
<div class="col-12"> <h5>Exclusive Benefits and Personalized Experiences</h5> <table class="mb-5 ex-table">
<tbody>
<tr>
<td style="width: 40vw;">Annual Discount on Singer Products</td>
<td style="width: 60vw;">
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 5,000 OFF for purchases above 50,000</b>
</td>
</tr>
<tr>
<td>Special Discount for Birthday Month</td>
<td>
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 5,000 OFF for purchases above 50,000</b>
</td>
</tr>
<tr>
<td>Loyalty Raffle Draw</td>
<td>
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> 2 Winning chances per redemption </b>
</td>
</tr>
<tr>
<td>Invitations for New Shop Openings</td>
<td>
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Available </b>
</td>
</tr>
<tr>
<td>Membership Card</td>
<td>
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Virtual </b>
</td>
</tr>
<tr>
<td>E-greeting card for New Year/ Christmas</td>
<td>
<b>
<img alt="" src="https://www.singerslfiles.com/contents/singer-loyalty/images/awesome-checked-circle.png"> Available </b>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="faqs">
<div class="container my-5">
<h2 class="text-center pb-2 mb-5 aos-init" data-aos="fade-up">Frequently asked questions</h2>
<h4 data-aos="fade-up" class="aos-init">About The Singer RED Loyalty Program</h4>
<div class="accordion" id="accordionExample">
<div class="card aos-init" data-aos="fade-right" data-aos-delay="100">
<div class="card-head" id="faq-2">
<h2 aria-controls="1" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#1" data-toggle="collapsed">Can anyone be a part of the SINGER RED Loyalty Program?</h2>
</div>
<div aria-labelledby="faq-2" class="collapse show" data-parent="#accordionExample" id="1">
<div class="card-body">
<div class="radius-card">Yes. The SINGER RED Loyalty Program is open for everyone. Anyone who makes a purchase at SINGER can earn RED points and be a part of the SINGER RED Loyalty Program. Once you reach 1000 RED points you can start exploring a world of Exclusive Benefits and Personalized Experiences.</div>
</div>
</div>
</div>
<h4 class="mt-3 mb-2">Earning Points</h4>
<div class="card aos-init" data-aos="fade-right" data-aos-delay="100">
<div class="card-head" id="faq-5">
<h2 aria-controls="5" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#5" data-toggle="collapse">How do I earn RED points?</h2>
</div>
<div aria-labelledby="faq-5" class="collapse" data-parent="#accordionExample" id="5">
<div class="card-body">
<div class="radius-card">Anyone who makes a purchase at any Singer showroom or at singer.lk can earn RED points for every purchase made. RED points can be earned for both Cash and Hire purchase sales. <br>
<br> In addition, you can also earn RED points when paying utility and credit card bills through Singer Express Pay Counters.
</div>
</div>
</div>
</div>
<div class="card aos-init" data-aos="fade-right" data-aos-delay="100">
<div class="card-head" id="faq-6">
<h2 aria-controls="6" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#6" data-toggle="collapse">Can I earn RED points for Hire Purchase sales?</h2>
</div>
<div aria-labelledby="faq-6" class="collapse" data-parent="#accordionExample" id="6">
<div class="card-body">
<div class="radius-card">Yes. You can earn 1 <span style="color:#ea2046 !important;">RED</span> point for every Rs.100/-. This is applicable for all the tiers. </div>
</div>
</div>
</div>
<div class="card aos-init" data-aos="fade-right" data-aos-delay="100">
<div class="card-head" id="faq-7">
<h2 aria-controls="7" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#7" data-toggle="collapse">How can I earn more RED points?</h2>
</div>
<div aria-labelledby="faq-7" class="collapse" data-parent="#accordionExample" id="7">
<div class="card-body">
<div class="radius-card">It’s simple. The more you purchase the more points you accumulate. Subject to terms and conditions.</div>
</div>
</div>
</div>
<!--<div class="card aos-init" data-aos="fade-right" data-aos-delay="100">
<div class="card-head" id="faq-8">
<h2 aria-controls="8" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#8" data-toggle="collapse">How often do my RED points expire?</h2>
</div>
<div aria-labelledby="faq-8" class="collapse" data-parent="#accordionExample" id="8">
<div class="card-body">
<div class="radius-card">RED points are valid for 3 years from the date of the transaction.</div>
</div>
</div>
</div>-->
<div class="card aos-init" data-aos="fade-right" data-aos-delay="100">
<div class="card-head" id="faq-9">
<h2 aria-controls="9" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#9" data-toggle="collapse">How will I know when my points will expire?</h2>
</div>
<div aria-labelledby="faq-9" class="collapse" data-parent="#accordionExample" id="9">
<div class="card-body">
<div class="radius-card">SMS reminders will be sent in the month of points expiry.</div>
</div>
</div>
</div>
<div class="card aos-init" data-aos="fade-right" data-aos-delay="100">
<div class="card-head" id="faq-10">
<h2 aria-controls="10" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#10" data-toggle="collapse">Can I transfer my RED points to a friend?</h2>
</div>
<div aria-labelledby="faq-10" class="collapse" data-parent="#accordionExample" id="10">
<div class="card-body">
<div class="radius-card">No. It’s not possible to transfer your RED points to someone else.</div>
</div>
</div>
</div>
<div class="card aos-init" data-aos="fade-right" data-aos-delay="100">
<div class="card-head" id="faq-101">
<h2 aria-controls="101" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#101" data-toggle="collapse">How do I check my points balance?</h2>
</div>
<div aria-labelledby="faq-101" class="collapse" data-parent="#accordionExample" id="101">
<div class="card-body">
<div class="radius-card">You can simply check your RED points balance by producing your NIC number at any of our Singer showrooms island-wide. The RED points balance will also be displayed at the checkout of any transaction made via singer.lk. <br>
<br> In addition, you will also be notified via SMS at the end of every purchase you make at Singer showrooms.
</div>
</div>
</div>
</div>
<h4 class="mt-3 mb-2">Redeeming Points/ Discounts</h4>
<div class="card aos-init" data-aos="fade-right">
<div class="card-head" id="faq-11">
<h2 aria-controls="11" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#11" data-toggle="collapse">How do I redeem RED points?</h2>
</div>
<div aria-labelledby="faq-11" class="collapse" data-parent="#accordionExample" id="11">
<div class="card-body">
<div class="radius-card">
Redeeming is easy. You can simply redeem your RED points at any Singer Plus, Mega or Lite Showrooms island-wide by providing the OTP you receive to your mobile when you make a purchase.
<br>
<br>
You can also redeem your RED points when you make a purchase at singer.lk. For online redemptions at singer.lk, simply click on the "Redeem Now" button during checkout. To enjoy this convenient option, just log in or sign up – please note that online RED point redemption is unavailable for "Continue as Guest" and Cash on Delivery (COD) selections.
</div>
</div>
</div>
</div>
<div class="card aos-init" data-aos="fade-right">
<div class="card-head" id="faq-12">
<h2 aria-controls="12" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#12" data-toggle="collapse">Should I have a minimum RED point balance?</h2>
</div>
<div aria-labelledby="faq-12" class="collapse" data-parent="#accordionExample" id="12">
<div class="card-body">
<div class="radius-card">It’s not required to have a minimum points balance when redeeming your RED points at any SINGER showroom island wide. Feel free to redeem your entire RED points for a new appliance purchase.</br></br>When redeeming your RED points via singer.lk, you can conveniently use RED loyalty points equivalent to 90% of the cart value.</div>
</div>
</div>
</div>
<div class="card aos-init" data-aos="fade-right">
<div class="card-head" id="faq-13">
<h2 aria-controls="13" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#13" data-toggle="collapse">How can I redeem the Annual Discount?</h2>
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<div class="radius-card">The annual discount will be valid for purchases made at Singer. The Annual Discount will be rewarded to the loyalty member as RED points in the month of January each year. The member can redeem the RED points to make any purchase at Singer throughout the year. The RED points awarded for the Annual discount will be valid only for 1 Year and will automatically expire by 31st December of every year. Please refer tier benefits for more details.</div>
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<div class="card-head" id="faq-14">
<h2 aria-controls="14" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#14" data-toggle="collapse">How can I redeem the Birthday Discount?</h2>
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<div aria-labelledby="faq-14" class="collapse" data-parent="#accordionExample" id="14">
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<div class="radius-card">Birthday discount will be rewarded to the loyalty member as RED loyalty points on the 1st day of the birthday month. The RED points awarded for the birthday will be valid only during the birthday month and will automatically expire at the end of the birthday month. (subject to the loyalty member having provided the birthday details prior)</div>
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<h4 class="mt-3 mb-2">About The Loyalty Tiers</h4>
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<div class="card-head" id="faq-loyalty_tiers-01">
<h2 aria-controls="loyalty_tiers-01" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#loyalty_tiers-01" data-toggle="collapse">How can I know my loyalty tier?</h2>
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<div aria-labelledby="faq-loyalty_tiers-01" class="collapse" data-parent="#accordionExample" id="loyalty_tiers-01">
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<div class="radius-card">An SMS will be sent at the beginning of the year informing you of your loyalty status. Additionally, you can check your loyalty status online by entering your NIC at the 'CHECK RED POINTS & LOYALTY STATUS' bar at the top of this website.
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<div class="card-head" id="faq-loyalty_tiers-02">
<h2 aria-controls="loyalty_tiers-02" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#loyalty_tiers-02" data-toggle="collapse">How is my loyalty status decided?</h2>
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<div aria-labelledby="faq-loyalty_tiers-02" class="collapse" data-parent="#accordionExample" id="loyalty_tiers-02">
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<div class="radius-card">Your loyalty status is decided based on the number of RED points you earn.</div>
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<div class="card-head" id="faq-loyalty_tiers-04">
<h2 aria-controls="loyalty_tiers-04" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#loyalty_tiers-04" data-toggle="collapse">How often does tier degradation occur?</h2>
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<div class="radius-card">Tier degradation takes place every three years, ensuring an updated loyalty experience for our valued customers. Based on the number of earned points from January 1, 2023, to December 31, 2025, the next tier degradation is scheduled for January 1, 2026. We appreciate your continued loyalty and look forward to providing you with exceptional benefits.</div>
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<h4 class="mt-3 mb-2">Other</h4>
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<div class="card-head" id="faq-other-01">
<h2 aria-controls="other-01" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#other-01" data-toggle="collapse">How can I change or update my mobile number registered for loyalty?</h2>
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<div aria-labelledby="faq-other-01" class="collapse" data-parent="#accordionExample" id="other-01">
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<div class="radius-card">To change or update your mobile number registered for loyalty, simply request the Singer showroom where you made your most recent purchase, or you can visit any Singer showroom island-wide. We'll be happy to assist you with the update.
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<div class="card aos-init" data-aos="fade-right">
<div class="card-head" id="faq-other-02">
<h2 aria-controls="other-02" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#other-02" data-toggle="collapse">How can I verify if my birthday is updated in the system to be eligible for the birthday month discount?</h2>
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<div aria-labelledby="faq-other-02" class="collapse" data-parent="#accordionExample" id="other-02">
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<div class="radius-card">To confirm whether your birthday information is updated in our system, you have two convenient options. You can either reach out to our hotline at 0111 5 400 400 or visit any Singer Showroom island-wide.</div>
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<div class="card aos-init" data-aos="fade-right">
<div class="card-head" id="faq-other-04">
<h2 aria-controls="other-04" aria-expanded="false" class="mb-0 mt-0 collapsed" data-target="#other-04" data-toggle="collapse">How can I request to update my birthday in the system?</h2>
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<div aria-labelledby="faq-other-04" class="collapse" data-parent="#accordionExample" id="other-04">
<div class="card-body">
<div class="radius-card">To update your birthday in our system, simply request the Singer showroom where you made your most recent purchase, or you can visit any Singer showroom island-wide. We'll be happy to assist you with the update.</div>
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